How Our E-Commerce Consulting Works

Platform recommendations are made against the specific catalogue rather than in the abstract, because variant depth, attribute count, tax and shipping complexity, and integration requirements decide the answer more than brand preference. Catalogue structure is reviewed for how products are actually found: category depth, faceted attributes, and whether variants are modelled as options or as separate products. Checkout is analysed step by step against instrumented funnel data, and abandonment is separated into causes that can be fixed in the interface, causes that are payment related and causes that are shipping cost related, since the remedies differ entirely. Payment gateway selection accounts for supported methods, settlement timing, chargeback handling and total fee structure rather than headline rate alone. Fulfilment review covers inventory accuracy, shipping rate logic and returns handling. Any recommendation involving order handling is checked for once only fulfilment, because a webhook that can fire twice will eventually ship twice.